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Fast Free Shipping & 2 Years Warranty

FAQ

Table of Contents

How do I make an order?

Complete your order on our website, alternately please send us an email for a quotation info@alphardgolf.eu.

Free Delivery

One man standard free delivery service to the entrance of your building.

A Timed Delivery Service can be arranged upon request free of charge.

The courier will contact you in advance of delivery for your convenience or you can request the telephone number of the courier for any special final arrangements.

Dispatch is when we ship the item to our clients.

Free Delivery should be within 2 working days of dispatch for Mainland Spain and up to 7 working days for the designated free delivery across Europe.

Zone 1 Delivery: Free
Andorra
Austria
Belgium
Denmark
France
Germany
Italy
Liechtenstein
Monaco
Netherlands
Portugal
Spain


Zone 2 Delivery:
(May have additional handling charges please contact us for a quote).

Albania
Belarus
Bosnia and Herzegovina
Bulgaria
Croatia
Czech Republic
Estonia
Finland
Greece
Hungary
Iceland
Ireland
Latvia
Lithuania
Malta
Moldavia
Montenegro
Non Mainland Islands
Norway
Poland
Romania
Serbia
Slovakia
Slovenia
Sweden
Switzerland
Ukraine
United Kingdom

Hassle Free Returns

No-hassle returns accepted within 14 days of delivery.

We do not accept returns for Custom Made Products.

The buyer is responsible for returning the item.

2 Year Guarantee

All our Golf Products come with a 2 year warranty.
Giving you peace of mind for the future.

Is there somewhere I can see the products in person?

We have a by appointment only showroom in Alicante. All of the photos taken on the website are of the products in our studio.

What plug comes with the products?

All of our products come with a standard European two point plug.

How much is delivery?

Free Delivery across Europe. Please contact us for a quote for offshore Islands.

How to pay ex-VAT

Please enter your companies VAT number in our checkout.

The checkout will automatically remove the VAT if your company complies with the European cross board VAT agreement.

What golf trolleys can the v2 be fitted to?

The V2 can be fitted to almost any trolley.  We supply ready to use installations kits for these models.

CLICGEAR | All 3-Wheel and 4-Wheel Models

SUN MOUNTAIN | Speed, Micro, Pathfinder 3 & 4 Carts

BAGBOY | Quad XL, Compact 3, Tri-Swivel, & Nitron

ROVIC | RV1S & RV1C

CADDYTEK | All Models

TOURTREK | 360

AXGLO | All Models

BIG MAX | IQ

ALPHARD | Duo Cart

For other trolleys please contact us.

How long does it take to make a conversion?

It takes around 15 minutes to convert your trolley to a remote controlled electric trolley.  Watch the videos on the product page for more information.

Is it easy?

Yes it is so easy, any golfer can do it.  We are here to help you through the process if you require assistance.

Special tools

All tools are included in the kit.  You can also use your own screwdrivers and spanners if you prefer.

Battery life

The battery will last all 27 holes of golf and can be recharged over 200 times, guaranteed.

How does the control work?

The control is simple to use. It auto connects to your trolley and you charge it up with a USB connector.  

You press forward, backward, left and right and the trolley moves as you command.  

You can also send the trolley ahead of you on the golf course with the pre-set 15 and 30 meter buttons. 

There is a lock feature for security.

Can i download the app?

There is an APP available for andriods and Apple phones. Click here to download.