Batería de cyberCart

Had an issue that was quickly addressed. The battery is great. Highly recommend.

Thank you for replacing it under warranty. I really appreciate it, and it works great now.

Items are as advertised. Quality product

Original battery was on its last legs. Ordered replacement and it arrived within days. No issues

I had a non-functioning battery and contacted customer service. They were extremely helpful and sent a replacement. The people were very nice and sent the battery right away Thanks again

Replacement is working well.

This was a replacement of my original battery as the charging port came loose and I was told it is a fire hazard. It’s a hardware issue and I had to pay most of the price for replacement whereas it should have been replaced at no charge. Not a good experience overall.

Customer service for Alphard has been great. Thanks for all that you do.

I hope this one lasts for at least a couple years with proper use and storage. But I’m extremely happy that because my old battery was bad and less than a year old it was replaced with no issue. Thank you cybercart

Alphard customer is top notch.

My battery was having issues right after I purchased my CyberCart. However, I reached out to Alphard about this issue and they quickly responded. Alphard reviewed the problem and sent me a new battery in a much more than timely manner. Couldn’t be happier with my purchase and how prompt and professional Alphard was with everything!

Battery was replaced under warranty, new battery works as it should.

Love the new Alphard electric cart! Does everything you need at a price you can afford!

Winter golf can be hard on a battery. I needed another one so I wasn't overcharging the one I had. My old battery also is a little broken the plug hangs out now. Overall happy with my purchase.

Cybercart battery will only hold a small charge and will not charge past the second light. I have only used it for one summer and I stored the battery indoors for the winter. Not even a full year of use and the battery is bad. Something is wrong.

Works great!!

i have a Cybercart that was used for one season. the battery will not last through 18 holes much less the stated claim of 36 holes,' ' Company will not stand behind their product. I would advise people to avoid this cart and company as they will not stand behind their product even though it does not meet their stated claims.

The new battery arrived and it is working perfect. I’m not tried it for 36 holes, but it looks as though it would.

I had an issue with my battery and wheels and was taken care of immediately. Great service!!

Have already used battery/cybercart many times since getting it. I play at least 4 times a week and am very satisfied. Also really like the new wheels with the color kit. Works and looks great.

Great Everything working fine. Thank you for your help. I really appreciate. Next time I will put up some video.

Battery works perfectly!!

the battery is a good reason to buy the cybercart. It slides in and out of the cart easier then other choices and charges easy

My Cybercart had a part break that was not available for replacement. Alphard went out of their way to accommodate me and sent me a refurbished cart which was in fantastic condition. The battery of the new unit would only charge to 3 out of 5. They sent me a replacement battery which ended up having the same issue. It turned out that the charger was not working correctly, so they sent out a replacement charger and everything works great. The customer service was top notch throughout with great follow up and responsiveness. I am a loyal customer and highly recommend Alphard and the Cybercart.

I was having several issues with my battery, not charging or not energizing to power up my Cyber cart. I sent a few videos to Alphard Golf technical support and they sent me a replacement battery and a control box. Once I received both components, I was able to troubleshoot the issue was directly related to the battery. My new battery is operating fine in my Cyber cart starts perfect and runs all day long without any issues compared to the previous battery. I returned the unused control box and the defective battery, all went without a hitch. Appreciate all the support from Alphard Golf .

Great customer experiance

Quick delivery

My battery with my cart started having an issue with completing a full round without going dead. The battery was less than 1 year old. I contacted Alphard and they replaced the battery after some trouble shooting. They acted fast to correct the issue.

Alphard has an excellent product in its Cybercart, and I’ve enjoyed using it. I did experience challenges with the battery dying before completing eighteen holes. Since my cart is still under warranty, I notified Alphard, and they promptly sent me a replacement battery. I appreciate their customer support team for addressing the issue immediately and for the professionalism they demonstrated throughout the process.

Perfect

Got the battery as a spare. Easily get 36 holes out of a full charge.

I really liked the V2 but it was old and I was having to replace parts due to proper wear and tear. I decided to upgrade to the Cyber Cart and it worked fine for the first 8 months or so. I took time off from golf and stored it in my closet in my home. When I took it out 2 weeks ago, I noticed that after it had charged overnight, that it was only at 2 green lights. This should not be happening after 1 year. I received my cart 12/29/2024 and then this happens. This is a picture of my Cyber Cart battery-fully charged. As you can see, it only has 2 green lights. i see that the NEW batteries they sell after Jan 1 2026, have a 2-year warranty, whereas mine only has a 1-year warranty. I received my brand new cart in Dec 2024 and the battery is crap. They know something is wrong with them, which is why they have created a new warranty period with the newer batteries that are purchased. $325 dollars to replace this battery is ridiculous and now I have a heavy golf cart that I have to push when the battery dies after 8 holes.

Battery life is nowhere as advertised. Im down to one bar/light after 18, even on flat courses in my area. I would be confident playing more than 20 holes.

Cybercart battery went bad and they were on it fast and got me a new battery right away. Thank you very much

Not as good as the original

Works Great. Holds it charge well. I am able to play 18 holes on a single charge

Works great!!

This battery works great holds a great charge

Brand new cybercart battery doesn’t even last a full 18, let alone the advertised 36. Incredibly disappointed with the battery on these things.

When my original battery quit after about 10 rounds, Alphard customer sent a new one without hesitation. The new battery is great and the customer service was outstanding.

Excellent

I play on a fairly hilly course . My original battery would hardly make 18 holes . So for my piece of mind I spent the money on a second battery . Well the second battery still has 3 green lights .. I’m thinking there’s something wrong with my original battery. CAN YOU HELP !! ????? But the second battery works great . Just hoped the original battery would work out better

Bought cybercart at the end of June 2025 recently retired so used cart at a minimum is 4rds a week! Only issue was had to reboot battery once after receiving it and once more cart has operated without any issue throughout entire summer!!

Fantastic service