Warranty Policy

WARRANTY POLICY

The Club Booster V2 comes with a two year express limited warranty that covers any manufacturing defects that occur while operating the unit for its intended purpose as set forth in our manual. 

All other products, including the batteries, are covered under a one year express limited warranty. 

Should you have any issues with your products, email us at contact@alphardgolf.eu 

We will first help you diagnose your issue, and then send a replacement part or product if needed. In the event that you are unable to complete the repair yourself, you will be responsible for the discounted shipping charges and a €39 service fee. However all of our repairs can be completed in less than 30 minutes by following our instructions or video tutorials. No mechanical experience is required. 

EXCLUSIONS:

  1. Any parts or repairs required due to normal wear and tear, such as (but not limited to) tread on tires, scratches, dents, etc. 
  2. Damage caused by improper use or accidents. This includes water damage and damage caused by your unit running into obstacles.
  3. Units that have been altered or customized by the customer.
  4. Units used for commercial purposes. 
  5. Batteries that were not properly charged or stored according to our instructions in the user manual. 

 

 

Please Note:

  • All replacement parts or products do not receive an extension of your original warranty period.
  • Only valid in European Union and UK under the original purchaser's name. It is non-transferrable.
  • We proudly offer this Express Warranty in addition to any statutory rights you may have as a consumer.
  • Alphard Golf shall not be held liable for incidental or consequential damages due to the breach of this warranty or other warranties implied by law.
  • The shipping costs for any part or repair that is covered under warranty will be free for the first six (6) consecutive months from the date of your purchase. After the six-month period, any shipping costs incurred will be the responsibility of the customer, but you will receive the benefit of our discounted rates. 

Prior to your first-use, please read the entire operating manual prior for instructions and important precautions. 

For information on our return policy you can find that here.